Virtuous Software is looking for a Product Trainer to join our growing team. Virtuous is the leading Responsive Fundraising platform in the nonprofit sector, with a CRM, online giving, and digital marketing solution all in one platform.
The Product Trainer will primarily be responsible for facilitating live virtual training sessions for new and existing Virtuous clients. This role also includes occasional travel and facilitation of live, in-person training sessions. The Product Trainer will also act as a product guru within the company, train and support other internal teams, and may be required to contribute to sales demonstrations with complex requirements. As an internal product expert, the Product Trainer will be expected to contribute to support documentation and training content, including video e-learning courses.
You get things done
At Virtuous, we’re doers. We don’t invest time on over-planning or creating decks. We just do. You follow through on every request, no matter how big or small. You keep your cool under pressure and know how to prioritize your responsibilities. And when you need help, you’re not afraid to ask.
You’re generous and a great communicator
You listen first and with intent to understand. You’re humble, operate with poise, dignity and reliability. You can articulate your vision clearly both verbally and in writing. You’re transparent and keep everyone in the know so the job gets done efficiently and effectively. You seek to find common ground and collective vision amongst various stakeholders.
You’re agile and a problem solver
You know how to articulate and roll out plans, recognizing there are many solutions to the same problem. You use every opportunity to learn, especially when things fail. You find new and effective ways to streamline and create processes to increase efficiency.
You live by to-dos and timelines. You can handle and prioritize multiple projects and threads at once. You can turn any meeting or email thread into actionable items. You’re known for moving things forward.
You have a team ethos
You thrive in a creative, fast-paced startup environment with people who are passionate about their work. You’re excited to work cross-functionally with other teams and enjoy bringing people together to achieve a goal. People enjoy working with you because they know they can trust you.
Virtuous is a fast-growing, product-lead company who is passionate about serving nonprofits. We foster a fun, collaborative team environment. We like to say that “we take our work seriously but we don’t take ourselves too seriously”. Our mission is to power responsive nonprofits that are delivering delightful donor experiences — leading to greater generosity.